Frequently asked questions
Why is the store not open?
We are so excited to be taking over Heart of Stone and would have loved nothing more than to pick up right where Angela left off in March. Unfortunately for us, the timing couldn’t have been worse for a pandemic to shut everything down. Not only did the coronavirus close businesses, but for us it also meant we were now needed at home to assume roles as teachers. In addition, all the tools and services needed for getting a business up and running were not available. So we had to make the difficult decision to delay the opening of the store until the summer. While we understand this is not ideal for anyone (believe us, we couldn’t be more disappointed), we believe it is the smartest decision in the long run in order to have a successful business for many years to come. Thank you to all the Heart of Stone customers for being patient. We’re asking if you can graciously continue that patience for just a little longer as we do our best to get the store open as soon as possible.
Are we accepting old gift cards?
Unfortunalty, we can not accept any previously sold gift cards at this time.
What is happening with the rewards program?
We love the rewards program! Don't worry, we have all your cards and will continue with the program!
What if I can't find what I want in the online shop?
We love your suggestions! Currently we are working to get all our jewelry in the shop. We will be adding new items soon, but if you are looking for something specific, please contact us.
Are you still going to have those sidewalk sales we love?
YES! Good news, while we prepare for the store to open, we will be working on getting new inventory in and getting rid of older item! This means sales for you! We plan to have a few sidewalk sales this summer, check our facebook or instagram page for the latest news.